Returns & Exchanges
We want you to love your beauty routine, which is why we offer a 30-day satisfaction guarantee on all Fussy skincare and cosmetic products. If a formula isn't the right fit for your skin, we'll make it right with a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the products in their original packaging or a secure padded mailer, ensuring all caps are tightly sealed to prevent leaks during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier; once our warehouse receives and inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing